Mr. Hess provided us with very personalized and valuable feedback. Even though he has not seen the patient because this is an online service, he evaluated MRI documents seriously and in sufficient detail. His opinion is much more beneficial than any other personal meeting with the local doctor in our home country (Slovakia). He provides us with the correct diagnosis as my mother suffered a lot of pain for several years and corrected the previously missed interpretation of the MRI provided by Slovak doctors.

His feedback is professionally addressed based on the medical documents we uploaded. His approach benefits us, as we need to figure out if Mum needs surgery and how we handle it as a family. We are very thankful for that.

Thank you for a quick and clear report and answers to my questions. Your opinion was very important because otherwise I would have had a greater issue in the future.

Thank you for your quick response, explanation of my diagnosis and your opinion regarding my health. It helped me make decisions in the next steps to address my health. I wish you a lot of success in your personal and professional life.

The report was clear and to the point

Very professional service, and willingness to wait for additional tests before completing report.
I would definitely use this service again if required.
As a tip I would suggest you ensure you get all tests done before submitting, so they have all the information up front.

Dr Hess's report was very concise and fully answered my questions along with a quick turnaround. I would highly recommend him.

The service works very well, the specialist answered quickly and in my opinion very professionally.

Very direct, punctual and clear.

Mr Hess has provided me with expert advice and he has helped me understand my spinal condition and which direction I should be heading. I much appreciated his expert knowledge as a world class surgeon and therefore to provide assurance to me of my health situation.
Many thanks
John