Mr. Hess provided us with very personalized and valuable feedback. Even though he has not seen the patient because this is an online service, he evaluated MRI documents seriously and in sufficient detail. His opinion is much more beneficial than any other personal meeting with the local doctor in our home country (Slovakia). He provides us with the correct diagnosis as my mother suffered a lot of pain for several years and corrected the previously missed interpretation of the MRI provided by Slovak doctors.

His feedback is professionally addressed based on the medical documents we uploaded. His approach benefits us, as we need to figure out if Mum needs surgery and how we handle it as a family. We are very thankful for that.

Спасибо за быстрый и четкий отчет и ответы на мои вопросы. Ваше мнение было очень важным, потому что в противном случае у меня в будущем возникла бы более серьезная проблема.

Thank you for your quick response, explanation of my diagnosis and your opinion regarding my health. It helped me make decisions in the next steps to address my health. I wish you a lot of success in your personal and professional life.

The report was clear and to the point

Доброго вечора. Я щиро вдячна за надану мені консультацію та рекомендації прийму це до уваги та буду дотримуватись вище сказаного. Надалі буду рекомендувати надання Ваших послуг своїм знайомим та колегам навіть тим що мають таку послугу в полісах та ще ними не користувались. Успіхів ВАМ у такій добрій справі та хай Бог Вас благословить.

Very professional service, and willingness to wait for additional tests before completing report.
I would definitely use this service again if required.
As a tip I would suggest you ensure you get all tests done before submitting, so they have all the information up front.

Dr Hess's report was very concise and fully answered my questions along with a quick turnaround. I would highly recommend him.

The service works very well, the specialist answered quickly and in my opinion very professionally.

Very direct, punctual and clear.

Д-р Hess предоставил мне экспертное заключение и помог разобраться в состоянии моего позвоночника и в каком направлении я должен двигаться дальше. Я оценил его экспертное мнение, как хирурга мирового класса и, следовательно, получил уверенность, что я полностью понимаю мое состояние здоровья. Большое спасибо. Джон